The role of guest amenities for accommodation providers is seemingly small but vital when it comes to ensuring customer satisfaction.
A 2017 study conducted by Trivago revealed that the amenities a hotel offers are considered one of the most important factors when it came to customer ratings. The choice of what to provide in a hotel’s bathroom – particularly the size, cost and luxury feel of them – can determine how guests will rate their stay.
According to the 2019 Boston Hospitality Review study choosing the right amenities can positively affect the business’s brand positioning; offering the wrong ones can waste capital and increase operating costs. So, while high quality amenities help hotels attract repeat customers, it’s important to ensure you’re not overpaying. Paying extra attention to what you’re offering is an easy and unique way to make a property feel more luxurious, while still being cost effective.
When selecting a guest amenities range for your property it’s important to consider the environmental impact. GFL’s Prija range follows high quality manufacturing standards throughout the supply chain even down to the labeling. The large bottles mean that less plastic is used and are made from 100% recyclable PET (polyethylene terephthalate). The surrounding paper boxes are made from 100% recycled paper and printed with renewable soy ink instead of traditional petroleum-based ink. And this is good for everyone!
The Prija Range boasts a variety of wash products that are characterised by natural plant extracts and their beneficial properties. From the Fortifying Shampoo, Protective Conditioner, Vitalising Shower Gel, Shampoo and Hand and Body Moisturiser, all are formulated with a composition designed to be gentle on the skin and provide aromatherapy through their soft scents.
At the end of the day, it’s all about making sure you’re offering guests a quality customer experience. The Prija range offers a cost-effective and luxury product while still allowing businesses to meet sustainability goals.
Don’t stop at what’s expected – exceed. Give guests the opportunity to experience a luxury guest amenity designed to minimise the environmental impact while maximizing satisfaction and offering the business great value.